Last updated: 26 May 2026

Introduction

BRIT TAXI LTD is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, stored, and disclosed when you use our website, mobile applications, and services.

Company Information

Company Name: BRIT TAXI LTD
Address: 39 Greenbrook Terrace, Taunton, TA1 1UU, United Kingdom
Website: https://brittaxi.uk/
Email: Somerset@brittaxi.uk

Services Covered

This Privacy Policy applies to all BRIT TAXI LTD services including:
• iOS Driver App
• iOS Customer App
• Android Driver App
• Android Customer App
• Website booking system and online services

Information We Collect

Identity Verification and Biometric Data

Where identity verification is enabled, the app may process biometric data (facial imagery) to verify your identity and prevent misuse of the service.

The app may use depth data for liveness detection. This depth data is processed locally on your device and is not stored or transmitted.

Where required for identity verification, the app may ask you to take a selfie. This selfie may be securely transmitted to our trusted service providers solely for identity verification purposes and will be deleted after verification has been completed.

Any biometric data collected is used only for identity verification and liveness detection. It is not used for advertising, marketing, profiling, or any unrelated purpose.

We may collect the following personal information:
• Full name
• Email address
• Phone number
• Address and postcode
• GPS and location information
• Payment-related information
• Device and browser information
• Usage data and app activity

Location Data

Our taxi booking applications use GPS and location services to:
• Identify your pickup and drop-off locations
• Track driver locations
• Improve dispatch services
• Enhance safety and service quality

How We Use Your Information

We use your information to:
• Provide taxi booking and transport services
• Manage customer accounts
• Process bookings and payments
• Contact you regarding bookings or support
• Improve our applications and services
• Prevent fraud and misuse
• Comply with legal obligations

Cookies and Tracking

Our website and applications may use cookies and similar technologies to improve user experience, analyse traffic, and maintain system security.

Third-Party Services

We may share limited information with trusted third-party providers including:
• Payment processors
• Cloud hosting providers
• App analytics providers
• Customer support systems
• Dispatch and booking system providers

Data Retention

We retain personal data only as long as necessary for operational, legal, and regulatory purposes.

Deletion of Your Personal Data

• You may request deletion of your personal data by contacting us at Somerset@brittaxi.uk
  • We will respond to data deletion requests within 30 days in accordance with applicable UK data protection laws.
  • Your personal data may be deleted upon request.

Your GDPR Rights

Under UK GDPR and data protection laws, you have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Request transfer of your data
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

Data Security

We use commercially reasonable security measures to protect your information. However, no electronic transmission or storage system is completely secure.

Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be published on our website and applications.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

BRIT TAXI LTD
39 Greenbrook Terrace
Taunton, TA1 1UU
United Kingdom

Email: Somerset@brittaxi.uk
Website: https://brittaxi.uk/